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Are you looking for an apprenticeship?

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Are you an enthusiastic individual with an analytical approach?

Would you like to work on some of HMRC’s most innovative projects?

Are you looking to earn while you learn and gain valuable experience?

Do you want to do an apprenticeship with the company ranked 2nd in the UK’s Top 100 Apprenticeship Employers?

Then please read on…

We’ve currently got 23 Level 4 Apprenticeship opportunities

  • 12 Associate Project Support Officer Apprenticeships
  • 11 Business Analyst Apprenticeships

These roles are permanent positions with a choice of seven different locations and a starting salary of £24,818. Typically, the apprenticeships will run for around 18 to 24 months with time within your working week to complete your apprenticeship studies.

You’ll be part of a diverse, vibrant community where you’ll be empowered to develop your skills and try new things. You can build a stimulating and exciting career here, full of interesting challenges and plenty of opportunities to grow.

Our apprentices work across some of HMRC’s most exciting projects, such as:

  • Adding tax-related skills to home assistant devices like Amazon Echo
  • The creation of HMRC’s social media webchat bots
  • EU Exit
  • COVID-19 Schemes
  • Improving customer experience by enrolling new debt collection systems

What our apprentices say

As apprentices we get involved in things that the public would recognise. For example, in my team alone we've been involved in aspects of EU Exit and the COVID-19 schemes.

Lorna Rawlings

It's clear to see what impact you can make as an apprentice within HMRC, but you can also understand how you contribute to work that aids the country.

Lorna Rawlings, Business Analyst Apprentice

My name is Robina and I am an apprentice business analyst. I have been on the apprenticeship now for 14 months and it has been very challenging and enjoyable. As a business analyst I run workshops, elicit requirements, put them into a requirement catalogue and create programme maps. These are just a few things that a business analyst does. I have worked on some very interesting projects such as the COVID-19 schemes.

Robina Bashir eating an ice cream

I have worked with some amazing people and joining the apprenticeship was the one of the best careers moves I have made. I look forward to seeing how far I can develop.

Robina Bashir, Business Analyst Apprentice

Hi, I’m Kyran Whitehead. I joined HMRC as an apprentice Project Support Officer, I now have a full-time permanent position as an Associate Project Manager. When I first saw the apprenticeship scheme advertised, I applied. I was impressed by both the high starting wage, the opportunities and qualifications I could get.

Kyran Whitehead

During my apprenticeship I worked in IT delivery as a project support officer. When I started, I had a very limited understanding of project management and no idea what a Project Support Officer did, so I would never have expected to be involved with creating and transforming digital tax platforms that would be used by people across the country. This was exciting for me as I felt a part of changes which would affect millions of people daily.

The main thing I took from the two years was a great network of friends and colleagues from around the country, and I can’t stress enough the importance of this. I know the qualifications I have achieved, and essential life skills gained, along with the work I have been doing over the last three years, will allow me to progress further within the Civil Service. Who knows how far I’ll get?

Kyran Whitehead, Associate Project Manager

How to apply

There are eligibility requirements to be met for each role and an application form to complete. If you are selected, for the final stage you will be invited to a virtual assessment centre. All the details about each role, eligibility criteria and assessments can be found in the job descriptions and candidate packs for each role.

Business Analyst job description and candidate pack

Associate Project Support Officer job description and candidate pack

If you’re curious, creative, motivated and have a passion to succeed and learn, we’d like to hear from you.

Good luck!

Bethany Carr, Early Talent Programme Manager

Check out all our current vacancies. They're updated regularly so worth keeping an eye on.

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