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Introducing our Policy Lab

Posted by: Faye Churchill, Posted on: 20 February 2019 - Categories: General
A large screen in the background with text about Policy Lab. People sitting around a conference table

'We're here to develop policy in a more open, data-driven, digital and user centred way' Head of Policy Lab Faye Churchill explains...

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Becoming a transformative IT organisation 

Posted by: Pete Schofield - Chief Information Officer for Corporate Services, Posted on: 31 January 2019 - Categories: General
Pete Schofield standing on the stage at the Gov ICT conference delivering his talk

At the recent Government ICT conference, Pete Schofield spoke about our transformation progress...

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Innovation - our door is open!

Posted by: Antony Collard, Posted on: 22 January 2019 - Categories: General
A group of five digital team members looking excitedly at a piece of tech kit in front of a brightly coloured background

New Director of Architecture and Innovation, Antony Collard, invites innovating companies to come on in to work with HMRC ...

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Getting the first click right

Posted by: Kirstie Charlton and Autumn Wang, Posted on: 17 January 2019 - Categories: General
Male and female User Researcher standing in front of a poster having a discussion

User Researchers Kirstie and Autumn explain how to carry out First Click testing...

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Reducing paper waste, increasing user experience

Posted by: Mukesh Singh, Posted on: 21 November 2018 - Categories: General
The 10 members of the Gforms team

Our digital forms team have produced a new tool, Gforms, helping customers move from paper to online submissions...

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The Developer Hub is Live!

Posted by: Tony Heap, Posted on: 18 October 2018 - Categories: General
The Developer Hub team stand in an open plan office to pose for a team photo

Some lessons we learned on the way...

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"Alexa, open HMRC"

Posted by: Sonam Kaur, Posted on: 17 July 2018 - Categories: General
HMRC-Alexa-skills-app

We've created an Alexa skill giving our customers another way to get help with their Tax Credits renewals...

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