The 4th Annual ResCon (user research conference) was held on 12 and 13 October this year. Over 100 professional user researchers came together virtually to hear from a number of external speakers. Making Reconnections This year’s theme for the …
Created in 2015 in response to a challenge by CS People Board to improve operational resilience across the civil service the SRRT’s purpose is to support any central Government department or agency manage forecasted and unexpected peaks in demand …
HMRC recently made history by becoming the first tax authority in the world to integrate Open Banking into our systems. We introduced it as an alternative to paying tax with a debit card or corporate credit card. It has the …
Applications for our graduate Tax Specialist Programme (TSP) are now open! You have until 19 November 2021 to apply. Chris joined the TSP straight after graduating in 2014 and now works on our policy team. Read on to find out …
Our Tax Specialist Programme (TSP) is an intensive, three-year scheme for high-potential graduates looking to tackle the most challenging aspects of tax work in HMRC. The programme enables all graduates, even those with non-tax related backgrounds to develop a good …
Dom recently graduated from the University of Portsmouth with a degree in Psychology. Through our multi-award winning Civil Service Summer Diversity Internship Programme (SDIP) Dom joined our organisation for 8 weeks over summer 2021. The SDIP is a great way …
When you hear of HMRC you may immediately think about the ‘taxman’, Self Assessment and other Government Gateway services provided to the public, but we have over 20 different professions across the department. Deborah has been working as a Forensic …
Digital services have made a significant impact on the lives of many in the UK and transformed the way we interact with businesses and connect with those around us. There are 14.1 million people living with a disability and they …
I’m Chris Leo, a programme lead working across Policy Driven Change at HMRC. During the COVID-19 crisis of 2020, Policy Driven Change set up multiple digital services, helping millions of people across the UK at a time of need. These …
My name is Marc Belle. I work on the HMRC mobile app team as an interaction and product designer. It’s been nearly two and a half years since we released the HMRC Mobile App Design System. All public sector apps …