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Guest blog

How could you make a difference to 10.2 million people?

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Image of Matthew

This week Matthew Brebner tells us what it’s like answering calls and customers’ questions during the Self Assessment peak. It’s HMRC’s largest annual campaign, bringing in funds for vital public services, including the NHS. This year, 10.2 million customers completed …

Inside our Surge and Rapid Response team

Posted by: , Posted on: - Categories: Accessibility, Culture & Values, Diversity, General, Guest blog, Inclusion, Recruitment, SURGE
Surge team working in customs

  Created in 2015 in response to a challenge by CS People Board to improve operational resilience across the civil service the SRRT’s purpose is to support any central Government department or agency manage forecasted and unexpected peaks in demand …

National Inclusion Week at HMRC, Dom’s Summer Diversity Internship experience

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Portrait of Dom

Dom recently graduated from the University of Portsmouth with a degree in Psychology. Through our multi-award winning Civil Service Summer Diversity Internship Programme (SDIP) Dom joined our organisation for 8 weeks over summer 2021. The SDIP is a great way …