Senior user researcher, Jessica Blaynee takes us on a tour of the new facility...
Business Analyst of the Year, Margaret Battensby on being a BA in HMRC and her work to support the community...
Our digital forms team have produced a new tool, Gforms, helping customers move from paper to online submissions...
A successful night for HMRC digital at the biggest IT awards of the year...
Richard Baines, API Platform Product Manager talks about his team's DevOps story...
Scrum Master Chloe Walker blogs about what she believes makes a good mentoring relationship...
Senior User Researcher Jennifer Scott explains how we use A/B testing to improve digital services for our users...
Some lessons we learned on the way...
Over 50 user researchers met to share 2 days of best practice, celebrate successes and explore how to continue to innovate. Research Lead Shila Odedra summarises the event...
With accessibility high on our agenda we held a hackathon to explore new technologies and ideas to support our colleagues and customers...