Senior User Researcher Jennifer Scott explains how we use A/B testing to improve digital services for our users...
Some lessons we learned on the way...
Over 50 user researchers met to share 2 days of best practice, celebrate successes and explore how to continue to innovate. Research Lead Shila Odedra summarises the event...
With accessibility high on our agenda we held a hackathon to explore new technologies and ideas to support our colleagues and customers...
As it's National Dyslexia Awareness week, Head of Technical Solutions, Chris Penner reflects on his own dyslexia...
Chris Moffit tells us about his role in Newcastle. It's a team sport!
Ronnie Nielson, Danish Tax Chief Adviser on what he learned from our digital teams in Shipley...
Ismail Ghafoor tells us how with a few adjustments at work he was able to enjoy his first Ramadan at HMRC...
Business Analyst, Sonam Kaur on being one of the HMRC judges in this years Apps for Good competition...
Great work-life balance, training & development and varied projects are just some of the benefits I enjoy as an HMRC IT Architect.