I’m Sara Woodman a Senior User Researcher and I lead Learning and Development for HMRC User Research. As a user researcher, I am part of a team that work on some of the largest digital transformation programmes undertaken by government. …
For this years Global Accessibility Awareness day we organised activities across our delivery centres. Chris Moore, Accessibility Champion explains...
New Director of Architecture and Innovation, Antony Collard, invites innovating companies to come on in to work with HMRC ...
Our digital forms team have produced a new tool, Gforms, helping customers move from paper to online submissions...
With accessibility high on our agenda we held a hackathon to explore new technologies and ideas to support our colleagues and customers...
Understanding how to use empathy to improve collaborative behaviours and relationships amongst our teams
Ronnie Nielson, Danish Tax Chief Adviser on what he learned from our digital teams in Shipley...
We've created an Alexa skill giving our customers another way to get help with their Tax Credits renewals...