Being a user research assessor
Posted by:
Chris Moffit, Posted on:
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Categories:
Digital services, Guest blog, HMRC Digital Delivery Centres
Chris Moffit tells us about his role in Newcastle. It's a team sport!
The Empathy Experiments - 8 lessons learned at HMRC Digital
Posted by:
Dr Emma Jefferies, Posted on:
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Categories:
Culture & Values, Empathy Programme, General, Innovation, Service Designing, User research
Understanding how to use empathy to improve collaborative behaviours and relationships amongst our teams
Calling all users: help us to help you
Posted by:
Matin Salali, Posted on:
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Categories:
Accessibility, Digital services, Guest blog, User research
The best way to test a service is with real people and we're always on the look out for more volunteers. Can you help?
Performing A/B tests to improve services for users
Posted by:
Pip Light and Jennifer Scott, Posted on:
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Categories:
Cross Gov Collaboration, Digital services, Guest blog, HMRC Digital Delivery Centres, Testing, User research
User researchers Pip Light and Jennifer Clark show how their work is making a difference...
Finding volunteers for user research: how our user panel helps
User Researcher Megan Lynn has helped create a new way to find and manage volunteers to test our digital services...
University Placement: My first week at HMRC digital
University placement student Ioana Pintilie reflects on her first week as an Assistant User Researcher with HMRC digital...
Location, location, location
Digital jobs don't have to be in London. User Researcher Nick Buckland has made the move from the capital to the sunny south coast...
Transfer your skills into a digital role
Posted by:
Rachel Collard and Kay Patel, Posted on:
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Categories:
Digital Skills, Guest blog, Recruitment, User research
Rachel Collard and Kay Patel from the User Research team reflect on opportunities for everyone to work in digital and the gender balance following a recent Women in Digital forum.
Careers in User Research
User Researcher Alton Morgan talks about his work and career opportunities with HMRC digital