I started my career in HMRC in 2007 and like many others in the department, my first role was an Assistant Officer (AO) in the contact centre handling Tax Credit calls. I graduated from Warwick University with a BSc in …
I had done a lot of different things before joining the Tax Specialist Programme (TSP). I studied Computing with Operational Research at university, before getting a job as a programmer. I decided this wasn’t for me and went to do …
Pete Schofield, IT Development, Testing and Operations Director, made the move from private to public sector almost 4 years ago and hasn't looked back...
Our main goal in digitising services is always to improve things for the customer – making a process simpler and quicker, and putting the customer more in control – but moving to digital has of course also meant
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