Senior User Researcher Jennifer Scott explains how we use A/B testing to improve digital services for our users...
Some lessons we learned on the way...
Over 50 user researchers met to share 2 days of best practice, celebrate successes and explore how to continue to innovate. Research Lead Shila Odedra summarises the event...
Find out more about the roles from Senior IT Delivery Manager Paul Shreeve...
After a year working as a User Researcher, psychology student Ioana Pintilie reflects on her time with HMRC digital
Data Scientist, Emma McLarnon talks about her experience on the accelerator programme...
Ronnie Nielson, Danish Tax Chief Adviser on what he learned from our digital teams in Shipley...
Some of the digital highlights from the HMRC Annual Report
'Time doesn't stand still in the digital world'. Customer Relationship Manager, Ian Hall explains how we decommissioned our Electronic Data Interchange...
Great work-life balance, training & development and varied projects are just some of the benefits I enjoy as an HMRC IT Architect.