'Make sure everyone can use the service'
Posted by:
Annaliese Lamb - User Research Lead and Jackie Mellor-Brownlee - Design Lead, Posted on:
-
Categories:
General
![A man wearing blackout glasses and with his arms weighted by bags is trying to use an HMRC online service](https://lifeathmrc.blog.gov.uk/wp-content/uploads/sites/20/2019/08/NHS-Visual-Impairment-Day-e1565173631486-1024x683.jpg)
All our services must be accessible to all our users so we spent a day with an NHS team and their visually impaired patients learning how to improve our services for their particular needs. Here's what happened...