'Make sure everyone can use the service'
Posted by:
Annaliese Lamb - User Research Lead and Jackie Mellor-Brownlee - Design Lead, Posted on:
-
Categories:
Accessibility, Design, Diversity, Guest blog, Inclusion, Service Designing, User research
All our services must be accessible to all our users so we spent a day with an NHS team and their visually impaired patients learning how to improve our services for their particular needs. Here's what happened...