Webchat: experimenting to optimise services
User Researchers Christine Hardy and Richard Watts explain designing and conducting an experiment to test the effectiveness of webchat
User Researchers Christine Hardy and Richard Watts explain designing and conducting an experiment to test the effectiveness of webchat
The first in a series of blogs about the TechConnect programme from team mentor Dave Crane
A quicker and more convenient way of reporting VAT has arrived
Find out how and why we initiated the creation of a Level 4 DevOps Engineer apprenticeship which will start later this year
In National Apprenticeship Week, newly promoted Blake Meyrick talks about his experience as an HMRC digital apprentice
Chris Penner Head of Technical Solutions blogs about the importance of business analysts, our apprenticeship offer and how to apply
We are joining the celebrations this week. Find out what we're up to, the apprenticeships we offer and how to hear about them first
'We're here to develop policy in a more open, data-driven, digital and user centred way' Head of Policy Lab Faye Churchill explains...
Jacky Wright explains why she is sponsoring a collaborative private and public sector digital skills programme...
At the recent Government ICT conference, Pete Schofield spoke about our transformation progress...