Forms taking shape?
Our main goal in digitising services is always to improve things for the customer – making a process simpler and quicker, and putting the customer more in control – but moving to digital has of course also meant
Digital heroes here to help
I’m Sha Jenkins. My day job is Personal Assistant to a Senior Manager and I’m also a volunteer HMRC Digital Ambassador (DA). Digital Ambassadors are just normal staff with an appetite for digital, not geeky I hope, just interested. We’ve …
Ever thought about a digital opportunity with HMRC?
Hey there! We’ve been asked to say a few words about our time as university industrial placements at HMRC.
Robotics and people make a great combination...
...working together to improve customer service and make bigger savings.