Life at HMRC

Learning on-the-job has proven to be a great career move for neurodivergent apprentice Hannah

Hannah Mead, 5 October 2022 - Accessibility, Culture & Values, Digital Apprentices, Diversity, Guest blog, Inclusion, Needs Extra Support

PR and Communications apprentice, Hannah Mead joined HMRC at the beginning of 2022 in the Sustainability team. Here she shares her experiences of learning on-the-job and her top tips for navigating ADHD in the workplace. Building on my existing skills …

Graduates, join our Tax Specialists Programme: Hear Jonny’s story

Jonny Brown, 22 September 2022 - Graduate, Guest blog, Recruitment

Applications for our graduate Tax Specialist Programme (TSP) are now open! You have until 26 October to apply. Get inspired by reading our blog from one of the TSP’s newest intakes, Jonny Brown, as he shares his story about what …

Customer Service Group: my journey so far

Christopher Godwin, 31 August 2022 - General, Recruitment

The Customer Service Group (CSG) within HMRC handles more than 50 million customer calls each year. The Tax Operations team supports customers on one of CSG’s busiest telephone helplines, answering around 450,000 calls each week, helping with a wide range …

Juggling caring with a career

Sabrina Thomas, 17 August 2022 - Culture & Values, Diversity, Inclusion, Recruitment

Like many carers throughout the UK, Sabrina Thomas juggles caring responsibilities with a full-time job. In our latest blog, Sabrina opens up about the challenges she has faced and how HMRC have supported her career progression whilst being a full-time …

Managing Together (part 5) - discover what it’s like to be one of HMRC’s 13,000+ managers

Ellie Gibson, 8 August 2022 - General, Management

In the fifth and final blog in our 5-part series on core manager functions, we hear from Ellie Gibson, who explains why measure and assure is essential in her team. Measure and assure is crucial in everything we do I …

Meet our Commonwealth Games volunteers

Danielle Mason and Mehtaab Iqbal, 3 August 2022 - Culture & Values, Diversity, General, Inclusion, Recruitment, Working with the community

Ready, set go! The Commonwealth Games 2022 is finally underway in Birmingham and it’s not just the athletes who are getting ready for the action. Employees from across HMRC are volunteering their time to help make the games a fantastic …

Climbing the career ladder: from zoology student to tax auditor

Gemma Atkins, 27 July 2022 - Culture & Values, Diversity, General, Inclusion, Recruitment

In our latest blog, discover how Gemma Atkins went from zoology student to tax auditor, and learn how her role as Welsh Lead for the Gender Network inspired her to progress her career at HMRC. Where it all began... When …

Managing Together (part 4) – discover what it’s like to be one of HMRC’s 13,000+ managers

Kinga Kaminska, 6 July 2022 - General, Management

Here we are on our 4th blog of the 5-part series on core manager functions. This time Kinga will explain how planning and organising plays a huge part in managing a team effectively. Planning and organising within my team I …

Introduction to digital experimentation in HMRC

Yvie Tracey, 24 June 2022 - Accessibility, Digital services, User research

"Without data, you're just another person with an opinion", W. Edwards Deming I’m Yvie Tracey, the Product Manager on the HMRC Experimentation team and I work alongside Manjot Jaswal, our Quantitative User Researcher and Tim Bryan, our Senior Front End …

Pride at HMRC – Chris’s story.

Chris Mahood, 22 June 2022 - Culture & Values, Diversity, General, Inclusion

June is Pride Month, and here at HMRC we are celebrating our LGBT+ colleagues and community. We asked Chris Mahood what it means to him. The importance of Pride I’m a litigation lawyer and manager based in Bristol. I’m also …

Blog Life at HMRC

Learning on-the-job has proven to be a great career move for neurodivergent apprentice Hannah

Graduates, join our Tax Specialists Programme: Hear Jonny’s story

Customer Service Group: my journey so far

Juggling caring with a career

Managing Together (part 5) - discover what it’s like to be one of HMRC’s 13,000+ managers

Meet our Commonwealth Games volunteers

Climbing the career ladder: from zoology student to tax auditor

Managing Together (part 4) – discover what it’s like to be one of HMRC’s 13,000+ managers

Introduction to digital experimentation in HMRC

Pride at HMRC – Chris’s story.

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