Shaping the future of user research

David Nearney from the HMRC Research Services team gives an update on their work to build a database of real users who help us test our services...
David Nearney from the HMRC Research Services team gives an update on their work to build a database of real users who help us test our services...
Technical Delivery Manager Ben Conrad has written a short blog about the Multi Digital Tax Platform teams first Hack Day...
For this years Global Accessibility Awareness day we organised activities across our delivery centres. Chris Moore, Accessibility Champion explains...
People with a Me We mindset are more connected with others and take better care of each other. Coach Barbara Price talks about helping people make the move from a me to Me We mindset
Meet Alan and Angela, two customers who've helped make our services more accessible. Could you help us too?
A change in the way we operate has opened up several exciting opportunities at senior level...
A group from HMRC's digital delivery centre in Worthing were out and about connecting with secondary school students during the recent National Careers Week
Designing for an app is different to just making the web mobile responsive. Marc Belle talks about his team's work to include the native app in GOV.UK design guidance
User Researchers Christine Hardy and Richard Watts explain designing and conducting an experiment to test the effectiveness of webchat
The first in a series of blogs about the TechConnect programme from team mentor Dave Crane