Applications for our graduate Tax Specialist Programme (TSP) are now open! You have until 26 October to apply. Get inspired by reading our blog from one of the TSP’s newest intakes, Jonny Brown, as he shares his story about what …
The Customer Service Group (CSG) within HMRC handles more than 50 million customer calls each year. The Tax Operations team supports customers on one of CSG’s busiest telephone helplines, answering around 450,000 calls each week, helping with a wide range …
In the fifth and final blog in our 5-part series on core manager functions, we hear from Ellie Gibson, who explains why measure and assure is essential in her team. Measure and assure is crucial in everything we do I …
Ready, set go! The Commonwealth Games 2022 is finally underway in Birmingham and it’s not just the athletes who are getting ready for the action. Employees from across HMRC are volunteering their time to help make the games a fantastic …
In our latest blog, discover how Gemma Atkins went from zoology student to tax auditor, and learn how her role as Welsh Lead for the Gender Network inspired her to progress her career at HMRC. Where it all began... When …
Here we are on our 4th blog of the 5-part series on core manager functions. This time Kinga will explain how planning and organising plays a huge part in managing a team effectively. Planning and organising within my team I …
"Without data, you're just another person with an opinion", W. Edwards Deming I’m Yvie Tracey, the Product Manager on the HMRC Experimentation team and I work alongside Manjot Jaswal, our Quantitative User Researcher and Tim Bryan, our Senior Front End …
June is Pride Month, and here at HMRC we are celebrating our LGBT+ colleagues and community. We asked Chris Mahood what it means to him. The importance of Pride I’m a litigation lawyer and manager based in Bristol. I’m also …
Here we are on our 3rd blog of the 5-part series on core manager functions. This time Kian will explain how using ‘Support and Develop’ helps with the wellbeing and effective progression of a team. Support and Develop Kian’s story …
19 May 2022 marks the eleventh Global Accessibility Awareness Day (GAAD), a day dedicated to raising awareness around accessibility in the digital world. The purpose of GAAD is to get everyone talking, thinking and learning about digital access, inclusion and …