User research lab opens in Manchester
Senior user researcher, Jessica Blaynee takes us on a tour of the new facility...
Join our Business Analyst community
Business Analyst of the Year, Margaret Battensby on being a BA in HMRC and her work to support the community...
Reducing paper waste, increasing user experience
Our digital forms team have produced a new tool, Gforms, helping customers move from paper to online submissions...
SMiShing smashes it at UK IT Awards
A successful night for HMRC digital at the biggest IT awards of the year...
API platform DevOps: tearing down the wall
Richard Baines, API Platform Product Manager talks about his team's DevOps story...
If I’m invited to the party, I want to dance
Posted by:
Jacky Wright - Chief Digital and Information Officer, HMRC, Posted on:
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Categories:
General
Chief Digital and Information Officer Jacky Wright blogs on the importance of diversity AND inclusion
The magic key to mentoring
Scrum Master Chloe Walker blogs about what she believes makes a good mentoring relationship...
Designing A/B test experiments as a team
Senior User Researcher Jennifer Scott explains how we use A/B testing to improve digital services for our users...
The Developer Hub is Live!
Some lessons we learned on the way...
Our first user research community conference
Over 50 user researchers met to share 2 days of best practice, celebrate successes and explore how to continue to innovate. Research Lead Shila Odedra summarises the event...